SHIPPING & RETURNS
PLEASE NOTE: This policy is only valid for online purchases of footwear, clothing and accessories via atlantaintl.com
Atlanta is pleased to offer Free Delivery on all orders over RM200.00 within Malaysia Only for all online purchases, all other orders will incur a flat rate of RM12.00 for delivery.
We do not offer shipping to any international countries.
All orders should include a daytime delivery address and contact details.
PLEASE NOTE: All payments from this online store will appear on your credit card statement from Paragon Vest Sdn Bhd.
Important Information about Delivery:
All delivery times are indications only (as provided by the individual delivery service), and indicate the time it would normally take for delivery once the goods are dispatched from Atlanta. Delays in shipment may occur if a product is out of stock or temporarily unavailable from our suppliers. You will be advised via email of any substantial delay. In the event of some items on your order being in stock and some items being substantially delayed we will contact you with the option to split your shipment. Additional freight charges may apply.
Delivery times may vary, particularly for remote locations. The delivery times mentioned are an indicative time for delivery from when your order ships from Atlanta.
Once your order has been dispatched from Atlanta we are unable to change the delivery address or redirect it to another address.
RETURN AND REFUND POLICY
PLEASE NOTE: This policy is only valid for online purchases of footwear, clothing and accessories via atlantaintl.com. For all other purchases of Atlanta products via a retail store please refer to the store of purchase for their Shipping & Returns Policy.
Products purchased on brooksrunning.com.my can be returned within fourteen (14) days of delivery in accordance with the Returns Policy below.
Should you need to return a product to us please follow the below steps:
Email us at firstname.lastname@example.org or call on +603 5523 1213 or +603 5518 8466 with the following information:
• Order Number
• Reason for Return
• Request for either Exchange or Refund
We will respond within two (2) business days with confirmation whether the products were bought from us and whether they can be accepted for return. If you qualify under the Returns Policy outlined below, we will issue you with a Return Authorisation Number.
Once confirmation has been received that the return will be accepted please package your products up and have delivered to:
Paragon Vest Sdn Bhd
Returns & Exchanges
16, Jalan Lada Sulah 16/11
Seksyen 16, 40200 Shah Alam